In this project, we investigate how people with vision impairments interact with collaborative writing tools (e.g., Microsoft Word, Google Docs) to produce shared documents with their sighted collaborators, the challenges they encounter in developing collaboration awareness (i.e., understanding who commented or edited what and where in the document), and how they establish shared norms and workarounds to adapt to the complexities of collaborative features. Our work also uncovers how accessibility in collaborative work is shaped by interpersonal relations, power dynamics, and organizational ableism.

Building on the insights gathered from interviews and observations with blind writers, we have built and evaluated new auditory techniques and a Google Docs extension called Co11ab to support accessible collaborative writing in both asynchronous and synchronous settings.

Visual representation of how Co11ab tool presents information about relative proximity between coauthors' cursors using auditory cues of increased pitch and volume for increased proximity

Publications

Maitraye Das, Thomas McHugh, Anne Marie Piper, and Darren Gergle. 2022. Co11ab: Augmenting Accessibility in Synchronous Collaborative Writing for People with Vision Impairments. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems (CHI ’22)[ACM DL Link] [Video]

Maitraye Das, Anne Marie Piper, and Darren Gergle. 2022. Design and Evaluation of Accessible Collaborative Writing Techniques for People with Vision Impairments. In ACM Transactions on Computer-Human Interaction (TOCHI), Vol. 29, 2, Article 9 (April 2022), 42 pages. [ACM DL link] [Video]

Maitraye Das, Darren Gergle, and Anne Marie Piper. 2019. “It doesn’t win you friends”: Understanding Accessibility in Collaborative Writing for People with Vision Impairments. In Proceedings of the ACM on Human-Computer Interaction, Vol. 3, CSCW, Article 191 (November 2019), 26 pages. [ACM DL link]
*Best Paper Honorable Mention Award